Returns & Exchanges

At Flower Station, we want you to be completely satisfied with your home decor and floral arrangements. If your purchase doesn't perfectly suit your space, we offer a 30-day return window for most non-perishable items.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or contact our customer support team with your order number to begin the return process.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method within 5-7 business days.